Stop work and move to a safe location if conditions, equipment, access, or the requested scope appear unsafe. Use the in-job support control so SnowRush can preserve the job and payment state while the issue is reviewed.

Exact customer property details become available to the assigned contractor only after the appropriate paid award. Do not copy or disclose addresses, contact information, access instructions, or evidence outside the service workflow.

SnowRush support is not an emergency service. Contact local emergency services first when anyone faces immediate danger or needs urgent medical, fire, or police assistance.